PS: Terminating a Property from ProfitSword

From time to time properties will need to be removed from the ProfitSword system.  In order to remove a property, the following form must be completed in order to ensure the hotel is removed from the portfolio.  Click the link below to access the form.

Terminated Property Form

Once the form is complete, the Customer Success team will be in touch with any questions that they may have. 

Checklist to Terminate a Property:

• A 30 day notice to terminate is required for the PS Finance team by completing the form mentioned above.
• The Property will have to ensure that all IJ's have been balanced and exported before the PMS and POS Interfaced are disabled. 
• The Property being terminated will keep the accounting interface active for 30 days past the date of termination to allow the Management Company Accounting Teams to wrap up the closing books for the property.
• PS Support will be updating the Site Groups

  • To access properties after they have been termed, users will need to create a separate login under the "Terminated Properties" Site Group. This Site Group name can vary based on the Management Companies terminology.

    

  • These properties will no longer be troubleshooted by ProfitSword Support. These are for reference only.
• Deactivating the Users for the termed property will need to completed by the PS Admin.