The Hook: Use this workflow to correct Out of Balances caused by Marriott Reward Stays by accurately mapping redemption codes and configuring tax calculations.
Prerequisites:
- Access to the PMS Reference Screen under the Accounting Module at the Site Level.
- Access to Fosse Guest Home Screen (F8) for system management.
The Steps:
- Navigate to the PMS Reference Screen and search for "Redemption".
- Map "MBV REDEMPTION (Debit)" to a Discount Revenue or designated Reward Stay Revenue Account.
- Map the two "Redemption Offset" accounts to either a Clearing Account within the Balance Sheet or a Frequent Stay Rewards Expense Account.
- Navigate to Guest Home Screen > F8 > Systems Management > Setup Options > Redemption Tax Calculation to configure tax settings.
- Set "Include Tax in MW Posting" to 'Y' if you wish to include taxes in the nightly Redemption Adjustment, or 'N' to exclude them.
- For properties with 95% or higher occupancy, manually post revenue under "MBV - OCC Premium" before data is sent to ProfitSword.
The Result Validation:
- Success: The nightly journal posting reflects the tax calculation setting chosen, and the Income Journal balances regarding reward stays.
Troubleshooting:
- Note: Any manual postings of ‘XF’ done in the Cashier’s Journal will be ignored by the nightly automatic offset of ‘XF/MW’.
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